Customer Service, Inbound - Coulsdon

Basic Salary 27k + Bonus
Ref: 217 Date Posted: Friday 06 May 2022
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Top reasons to work within this inbound Customer Service Team for this client:

  • Basic Salary circa 27k per annum.
  • Company Bonus (paid quarterly)
  • Monday to Friday 8.30am-5.30pm
  • 25 days annual holiday, pension, parking on-site at Coulsdon Head Offices.
  • Full on the job training provided and ongoing support.
  • Brand new roles created through company growth.
  • Fast paced role, inbound calls only.
  • Strong investment in staff, collaborative team culture.
  • Award winning supplier to the Building Services sector.

Core responsibilities will typically include:

  • Answering inbound Customer calls
  • Responding to customer emails
  • Processing Customer Sales orders via phone and email
  • Producing Customer quotes via phone and email

Expected Qualifications, Skills & Experience:

  • Experience in high volume Customer Service or Call Centre or Sales Order Processing
  • Confident telephone manner
  • Ability to prioritise workload while retaining strong attention to detail
  • Proficient data input, keyboard skills, systems (MS Office)
  • Passionate about delivering high level of quality Customer Service
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