Internal Sales Support, Building Materials - Purley

Basic salary to 40k + Bonus + Benefits
Ref: 167 Date Posted: Thursday 25 Nov 2021
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Top reasons to work for this client:

  • Starting Basic Salary to 40k.
  • Bonus Scheme.
  • Parking and food provided.
  • Monday to Friday | 7.30am-4.30pm.
  • Prestigious interiors brand, supplying door solutions on luxury interior design projects.
  • Collaborative team approach, flat management structure and fast paced company culture.
  • Strong investment in employees and excellent career progression.

Core responsibilities will typically include:

  • Take incoming sales enquiries, identifying any opportunities to upsell and cross sell.
  • Book appointments for the showroom / external sales team.
  • Liaise with internal and external parties on delivery times and supplier prices.
  • Prepare, enter, and chase up quotes, updating activity on the CRM system 
  • Assist customers with their enquiries and identify leads that may be passed to the Sales Manager 
  • Champion new and existing customers, send out samples, and provide timely resolutions.
  • Earnestly and efficiently resolve any customer complaints.

Expected Qualifications, Skills & Experience:

  • Previous sales / sales support experience, within construction / interiors design / joinery / building materials related industry
  • Experience of receiving customer calls
  • Ability to manage a high volume of emails, replying within strict time frames
  • Proficient MS Office skills 
  • A confident, positive, and professional telephone manner that makes trusted connections.
  • Strong collaboration, always ready to jump in and assist a team member
  • Flexible approach to your work, ability to juggle demanding priorities and manage your time.
  • Ability to absorb product information (full product training provided)