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Operations Manager, Build to Rent, Rochdale - Rochdale

Basic Salary 42k + Bonus + Benefits
Ref: 402 Date Posted: Friday 26 Apr 2024

Outstanding career opportunity for an experienced professional from the Build to Rent Residential Sector who is looking to make a bigger impact on a new site in Rochdale.

Top reasons to work as Community & Operations Manager for this BTR client:

  • Basic salary to 42k per annum.
  • + Bonus paid quarterly.
  • 5 days per week on site, typically 8.30am-5.30pm.
  • Central location in Rochdale, close to Tram station.
  • Rewarding blend of operations, lettings, strategy, leadership and community management.
  • Brand new BTR Site, 240+ new apartments – shape the success of this site.
  • Opportunity to impact and engage local community on a brand new BTR Resi site.
  • Excellent opportunity to be instrumental in growing this award-winning property brand.
  • Leadership and development of 8 direct reports.
  • Work closely with the local Multi-Site General Manager.
  • Propel your career in the BTR Residential space, professional development supported.
  • Autonomous, positive, team and company culture.
  • 27 days holiday + your birthday + Bank Holidays.
  • Private medical & cash plan, pension, cycle to work, season ticket loan, eye tests.

Core responsibilities will typically include:

  • Implement effective operation, budgetary and customer service management processes.
  • Ensure compliance with key regulations, including RICs, ARMA-Q and H&S.
  • Contribute to client reporting on lettings performance and operational budget management.
  • Implement engagement strategy on resident communication, events, feedback & satisfaction.
  • Ensure Health and Safety policies and procedures are being adhered to.
  • Work with marketing team to generate and implement a content calendar for social channels.
  • Effective people management.

Expected Qualifications, Skills & Experience:

  • Experience managing the day-to-day operation of a residential building (lettings).
  • Strong customer service and focus on excellence.
  • Experience managing budgets with a strong financial acumen.
  • Knowledge of health and safety and regulatory compliance within residential buildings.
  • Experience managing an operational team on site.
  • Results driven.
  • Comfortable collaborating with marketing team, driving engagement in the local community.
  • Proficient in MS Office.
  • Used to working with Property Management systems for reporting.

Ideally hold relevant Certificates in: Health & Safety, First Aid and ARLA.




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