Project Support - Purley

Basic 26,000 -28,000
Ref: 36 Date Posted: Thursday 10 Sep 2020
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Project Support opportunity: join a growing Projects Team working for a luxury interiors brand. Your focus is to provide a seamless project experience liaising with Site Managers (post sales order) ensuring efficient delivery and customer satisfaction every time.

Alongside their innovative products, a collaborative team culture and customer centric approach are at the core of this employer’s success. They are looking for a proactive team player with a ‘can do’ attitude who has; outstanding communication, exceptional attention to detail, ability to juggle multiple project queries and absorb product detail all whilst building trusted customer relationships.

Package: Immediate Start is available

  • Monday to Friday: 7.30am-16.30pm
  • Basic salary 26-28k per annum doe
  • Pension
  • Discretionary bonus scheme
  • Onsite parking (based in Purley, just outside of Croydon)
  • Lunch provided
  • 20 Days holiday + Christmas off
  • Career progression

Role:

  • Provide project admin support
  • Ensures outstanding customer and project experience for all customers
  • Timey replies to emails and queries from Site Managers
  • Engage positively with the appointed Contractor / Site Manager / Customers
  • Produce small revisions / quotes for small additional projects once project is live
  • Accurate scheduling of customer activities and details kept up to date in the CRM
  • Works closely with internal Operations in order to keep customers informed on deliveries
  • Manage and report on project pipelines

Experience required:

  • Proficient in MS Office
  • Experienced using a CRM system
  • Experienced in project support (ideally within Construction / Interiors or related Built Sector)
  • Ability to juggle multiple projects running concurrently
  • Resilience and professionalism when dealing with complaints and always looking how to solve customer challenges
  • Adept in delivering a high level of project administration