A leading name in the Smart / Connected / Automated homes market is looking for a Technical Support Executive to join its team in Yeadon taking responsibility for providing their B2B channel with technical support.
This is first and foremost a customer service role, but with a technical specialism. You will have a real opportunity to forge trusted relationships with the customer Installers and Contractors who are fitting the products every day. You will be pivotal in fact finding, diagnosing and solving problems over the phone for these commercial customers who will rely on your product knowledge.
Intensive training is provided on all products.
As a Technical Support Executive, your responsibilities will include:
To be a successful Technical Support Executive, you will have the following skills and experiences:
Caterham, Surrey, CR3 5UA, United Kingdom
Recruitment Resolution Ltd
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